Commercial Partner Training
Channel Sales Partner (CSP) Training
Prepare customer conversations, focused demos, follow-up and a reliable handover. Free partner training.
About this course
Capteer CSP Training
A customer is interested in Capteer. What do you ask, what do you show, and what happens after the conversation? This free English course helps you prepare each step, from first contact to a reliable customer start.
Who this course is for
For Capteer commercial partners and people exploring that role. You will practise conversations with consultants, advisory practices, HR buyers and individual customers. The course is free; a working partnership with Capteer still needs its own agreement.
What you will practise
Ask questions to understand what a customer needs. Choose a relevant Capteer product or learning route. Prepare a short demo, write a clear follow-up and agree who will help the customer get started. You will also learn how to record leads and check reward statements and invoices.
Included in the free course
Thirty lessons in ten modules, a searchable knowledge base with 120 answers and fourteen working resources. Use the discovery questions, demo outline, follow-up examples and handover checklist in your own preparation. Cases and worked examples show how to apply them.
Learn at your own pace
The material is in clear English. Allow around four to six hours, depending on how much practical preparation you do. There is no exam, pass score or graded submission. You can return to a lesson, search the FAQ or open a working tool when you need it.
What completion gives you
You will be better prepared to guide a customer from a first question to a clear next step. Completing this course does not activate a CSP partnership, create a right to commission or qualify you to interpret assessments. Professional assessment work needs the relevant training. Mental Strength assessment use requires the Mental Strength training.
Prices, partner rewards and PI Studio
The commercial reference explains a dated product and pricing structure. Before sending a customer an offer, check the product price and what your partner agreement allows you to promise. For rewards, check your own accepted schedule. PI Studio material is marked In development; do not offer an unreleased feature as available software.
How to start
Choose Enroll in this course on the course page. Sign in with your Academy account, or create an account if you are new here. The training is free. You can also order it for EUR 0 through the Academy shop. Return with the same account to continue learning.
